Case Study APA X-CD Technologies

case study

“We cannot express enough how X-CD Technologies has revolutionized our event management process. Their platform has made it incredibly easy for us to streamline registration, abstract management, and event planning. The customer support team has been exceptional, always prompt and helpful in addressing any questions or concerns. X-CD Technologies has truly exceeded our expectations and we highly recommend their services

Jamie Arca, Program Manager, Meetings and Events

CHALLENGE

A major issue before choosing to work with X-CD was the fragmentation of systems and processes.
APA was using various platforms for registration, submission of abstracts, program management, scheduling, event mobile app, CE credits, and virtual platform
This not only created confusion and inefficiency for APA staff, but also resulted in a disjointed experience for participants.
By implementing X-CD, APA was able to address these issues effectively.

SOLUTIONS

APA moved to X-CD to help manage their multiple call for proposals (9 separate speaker modules), including the call for posters which they collected over 3,000 in the first year with X-CD
APA customized their track chair and peer review modules to meet their unique and complex workflows to replicate and improve upon their prior custom database which supported 54 unique divisions for their annual convention.
X-CD also stepped in to help facilitate APA’s CE Workshops and CE sessions with Attendee Tracking using the X-CD OnSite App to track, and verify attendance to sessions and automatically distribute CE credit hours to over 2,500 attendees, while collecting 23,000 session evaluations
Virtual (hybrid) attendees were also able to earn online CE credits while attending APA convention through X-CDs virtual platform if they passed live Alertness Checks and completed their session evaluations
X-CD provided on demand badge printing solution for 8,000 on site attendees and exhibitors with 20 express self-service kiosks and 4 assisted registration desks

OUTCOMES

Significantly reduced the administrative burden on APA staff, allowing them to focus on delivering a more enriching event experience.
Participants also benefit from a more cohesive and user-friendly experience, as they can easily navigate through various event-related activities without the need to switch between different platforms.
The adoption of X-CD has not only addressed the primary issues faced but has also enhanced our event management capabilities.
By consolidating all systems into one platform, APA has improved efficiency, streamlined processes, and provided a more seamless experience for both our team and participants
With X-CD mobile app APA eliminated printed programs on site with saving over $10,000 in print costs alone
“With all our systems in one place, we now have a centralized platform that streamlines our event management process. From the initial registration to abstract submissions, program creation, scheduling, and even the event app, everything is seamlessly integrated and accessible from a single interface.”

At A Glance

Association Overview

Washington, DC
Largest scientific and professional organization of psychologists in the United States, with over 146,000 members

Annual Convention

9,000 In Person Attendees
2,000 Virtual Attendees
135 Exhibiting Companies
3,150 Poster Abstracts
6,900 Total Submissions
1,300 Scheduled Session
2,400 Credited Participants
23,000 Session Evaluations

Interested in learning if X-CD can help you?

Modules Used

X-CD offers a suite of Mobile apps for attendees, exhibitors, and conference planners

Abstract & Speaker Management

One of the first steps of a successful conference is collecting, reviewing, and managing your academic program content

Continuing Education & Credits

Allow your attendees to earn education credits throughout your event, and automate custom certificates and transcripts

Attendee Registration

Deliver a simple, yet powerful platform to collect and manage all your registration data

Lead Retreival

The LeadR app allows exhibitors to scan attendee QR codes, take custom notes, & download lead lists in real time

Conference Mobile App

Put your entire program in your delegates hands with a custom branded app

Virtual & Hybrid Events

Seamlessly and securely manage your event registration information from attendees, exhibitors and sponsors

On Site Registration

A powerful extension of your registration, streamlined for the registration desk on site

X-CD provides the industry’s most robust suite of integrated software for academic associations and conferences. Manage all aspects of your complex membership and conference management processes though a single cohesive platform.